Home Improvement - key considerations
There are growing consumer, commercial and environmental drivers for tackling product, packaging and delivery system efficiency. These include:
Consumer Considerations
- Consumers want recyclable packaging.
- Consumers want less packaging.
- Bulky packaging is inconvenient to recycle/dispose of.
- Receiving products damaged in transit impacts upon company reputation, leads to the inconvenience and delay associated with a remedial delivery and possible loss of future custom.
Commercial Considerations
- Corporate Strategy – The grocery sector is increasingly active in resource efficiency and packaging initiatives. It is likely that consumers will expect other retailers to tackle these issues too.
- Reduce costs associated with packaging.
- Damage costs more than you think (reputation, raw materials, processing costs, storage, distribution, packaging, disposal and remedial order handling).
- Managing risk in the Supply Chain – Improving awareness and management of specification, design, testing and quality within the supply chain.
Environmental Considerations
- Compliance with packaging regulations, WEEE Directive and other legislation.
- Climate change – improving resource efficiency reduces carbon emissions.
- Waste strategy – retail sector identified as a priority for waste reduction.
- Sustainable consumption and production agenda – increasing sustainability by moving to services, repairs, maintenance and upgrades instead of replacements.
- Cradle to grave – considering impacts throughout product life cycle.



