Monitoring and evaluation guidance - what has changed in the 2010 revision?

The guidance has been substantially rewritten and reorganised, with a lot of new information:

There is more signposting to help you to find the information you require as easily as possible.

Chapter 2 - Planning monitoring and evaluating the results [LINK] -  now contains all the information on sampling as we recognise that sampling guidance in general is very important but that it also needs to be specific to each monitoring method. You will find a lot in the chapter on sampling that is new.

Chapter 9 - Monitoring waste reduction [LINK] - contains a lot more guidance on monitoring waste prevention programmes, linking with WRAP’s Waste Prevention Toolkit, including: the impact of ‘real’ nappy schemes, unwanted mail, food waste prevention work and home/community composting. It also looks at monitoring reuse schemes like reusable bags, junk swap days and reuse in the home.

Chapter 10 - Monitoring communications campaigns [LINK] - now includes new sections on monitoring door-to-door canvassing, work with schools, and monitoring other qualitative work such as call centres, outreach workers, feedback from crews, residents and stakeholders.

Annex 1 - Case studies [LINK] - is new and is dedicated to providing you with some case studies that give examples of how others have used different monitoring methods in a variety of ways and how these have helped to identify potential improvements.

Annex 2 - Examples of monitoring aims, objectives and KPIs [LINK] - is new and provides guidance on aims and objectives and how to construct the three key types of objectives (input, outcome and impact) that you can set to monitor your services / schemes and the communications undertaken to promote them. The key performance indicator (KPI) to use for each objective is also provided.

Annex 3 - Library of questions [LINK] - has changed a lot. Many of the original questions have been redesigned but there are lots of new questions as well, including the WRAP metrics: committed recycler, committed food waste reducer and committed home composter. We advise you how to use these metrics and other associated questions that you will find useful.

All the remaining chapters and annexes cover the main monitoring and evaluation methods and background information as previously but they have been updated to reflect current monitoring needs and good practice.