ICT services

ICT procurement may usually be broken down into one or more of three main areas:
  • Software systems
  • Staff and training
  • Hardware systems
However, managed services may include all of these, as well as the potential disposal and optimisation of systems, and their use.
 
Typical contracting periods are approximately three years – shorter than the life expectancy of the ICT equipment itself – and are not usually grouped with other FM services. In most cases ICT services are not procured through typical FM procurement routes. 
 
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