Bulky waste guidance - case studies

There are six case studies on this page. If you run or communicate a service that could be used as a case study, please let us know.

For more information on bulky waste collections, you may like to view our Bulky Waste Guidance and some more case studies.

Banbridge onsite shop

The council set up and is running in-house an on-site shop at the household waste recycling centre. Start-up funding was obtained from the Northern Ireland European Social Fund Programme but the project aims to be self-sufficient at the end of the three-year funding period. To do this a minimum of £70,000 per year is needed equating to approx. £1,350 sales per week.

Farthinghoe Zero Waste Site

This case study provides information about a household waste recycling centre managed by South Northamptonshire Council. The council changed the focus of this site away from disposal, in fact no waste for disposal is accepted. This change added 3% to the overall recycling and composting rate at a cost £39 per tonne of diversion.

Norfolk Reuse Shops

Five of the 18 sites managed by May Gurney for the county council have reuse shops.  Despite the fact that the initial contract with May Gurney did not specify reuse the council worked with them to divert more items for reuse and recycling. Income from the sites varies according to size and the time in operation, from £250 per week on smaller sites to £20,000 per year. May Gurney works with a number of third sector partners to provide the service.

Somerset Waste Partnership – a formal referral system

The partnership works with a number of third sector groups who collect items for reuse. The partnership’s customer service centres take calls for all bulky waste collections and by following a script find out from the caller if the item can be reused. If this is the case the contact details of the most appropriate organisation are provided.  As a result of this improved system to promote reuse and introducing a charge for bulky waste collection, bulky collection costs have decreased.

Liverpool City Council Bulky Waste Collection Service

This case study is focused on the procurement of a new bulky waste collection service.  The council was planning for an integrated contract for all the waste collection services but recognised that they might exclude most, if not all, social enterprises from the tendering process, therefore losing out on the associated social benefits. Liverpool City Council decided to procure the bulky waste collection element separately. Bulky Bob's now operate the service.

Doncaster Council Bulky Waste Collection Service

This procurement case study focuses on subcontracting,  where the main contactor delivers most of the waste services while subcontracting the bulky waste element to a third sector organisation. A combination of the main contractor having the freedom to subcontract and social clauses in the contract set the framework for the recycling and reuse of bulky waste within an integrated collection contract.